UCC Stories for Children’s Day

In the next few days, more than sixty countries around the world will celebrate Children’s Day in some form. In our compilation, we asked our staff to share with us some lovely stories about this great occasion.

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Beyond Convenience

What are the pros and cons of telecommuting for a contact center company operating in an international market, where the basic feature of day-to-day operations is to serve customers through colleagues working from home?

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