Introduction In this series of blog posts, we’re thrilled to announce that our AI-based customer service solutions have […]

In a dynamic collaboration aimed at fostering academic and industry synergy, the University of Miskolc and United Call […]

We are excited to announce the commencement of a series of articles aimed at introducing you to three […]

18th annual awards will be presented on April 12 in Las Vegas United Call Centers was named a […]

31% of medium and large companies are already using AI in some of their processes on a regular basis, and a further 19% on an experimental basis.

58 percent of residential customers support the use of artificial intelligence (AI) by customer services in order to satisfy their needs at a higher level.