UCC will be presenting its AI-based solutions (aiden.tech) at the AI Summit, the most influential AI and innovation event in the Central and Eastern European region.
UCC is the official AI partner of the European Universities Games, Europe's largest amateur sporting event. 5000 athletes, 400 universities, 40 countries.
UCC's Revolutionary AI Solutions wins Stevie Award for Contact Center Innovation
Multilingual customer service, even supported by artificial intelligence solutions.
Our services
Customer support
24/7 - 365 innovative contact center solutions available without geographical and language barriers.
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Sales support in any sector and language, without borders, from cold calling to product delivery.
Learn moreRequest a quoteDigital AI solutions
Innovative ways to support contact center, from marketing to software development and recruitment.
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Empower your CX with our ChatGO service, providing AI-enhanced chat with easy & quick access.
Learn moreRequest a quoteWhy choose UCC?
At UCC, we stand tall among global leaders in contact center services, backed by a formidable legacy of 25 years in unparalleled customer service excellence. Operating in over 40 languages, we seamlessly handle diverse customer service tasks, offering a comprehensive range of solutions. Our innovative approach goes beyond conventional call center services, crafting experiences that redefine industry standards and deliver exceptional value to our clients.
Customized pricing
Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction and more.
Flexible delivery model
Scalable business model with a unique approach that closely matches resources to requirements, with no idle time.
From 1 to unlimited seats
Quick ramp up of head count and effective downsizing in case of decreasing demand.
24x7 available
Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction, and more.
Quick set up
Go-live within 1-2 weeks or less from signing the contract depending on your project's size and complexity.
Every language available
Native-speaking support for every language with agents who have perfect local cultural knowledge and no accent.
Level up your business with UCC's solutions!
Re-imagine Customer CX
Reimagine customer experience by using UCC's services. We focus on understanding your customers and utilizing feedback-driven continuous improvement.
Our valuesRequest a quoteYour Partner in all industries
Learn how we help some of the world's largest companies with our services. We have experience in many industries like electric vehicles, energy sector, oil & gas, entertainment, finance and more.
IndustriesRequest a quoteLatest news
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Our Offices
Vienna, Austria
Herrengasse 1-3, Le Palais, 1010
Budapest, Hungary
Alkotás utca 53, House of Business MOM PARK, 1123
London, England
20 Primrose Street Broadgate Tower, 12th Floor, EC2A 2EW
Paris, France
124 Rue Réaumur, 75002
Berlin, Germany
Potsdamer Platz 1, 10785
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