AI & Human-empowered customer support across every sector
Industries We Serve

At United Call Centers, we empower brands with AI-enhanced, human-driven customer service, helping companies reduce costs, scale globally, and build authentic connections in today’s competitive markets.

Future-Ready Customer Support & Industry-Specific Outsourcing
At United Call Centers, we combine the best of artificial intelligence and human expertise to create personalized outsourcing solutions for every industry. From telecommunications and finance to healthcare and retail, our approach balances cutting-edge automation with the irreplaceable human touch, ensuring customer interactions remain authentic, empathetic, and results-driven. By integrating AI-driven efficiency with the value of human connection, we deliver seamless experiences that boost customer satisfaction and drive measurable growth. Our scalable services adapt to the unique challenges of today’s dynamic markets, helping brands reduce costs, improve engagement, and maintain the human values that build lasting loyalty. Partner with us to unlock the power of AI + people working together, the future of customer experience.
Sector expertise, proven impact
Transforming Industry Challenges into Growth with Multilingual, AI-Enhanced CX

At United Call Centers, we bring together decades of proven industry expertise, native-speaking multilingual teams, and the latest AI-driven technologies to create customer support experiences that are not only smart and efficient but also culturally relevant and revenue-focused. Unlike one-size-fits-all providers, our tailored outsourcing solutions are designed to match the unique needs of every sector, whether it’s the strict compliance demands of healthcare and finance or the fast-paced growth requirements of eCommerce, travel, and consumer goods. By combining human empathy with intelligent automation, we help brands reduce costs, scale globally, and strengthen customer trust, while unlocking new opportunities for sustainable business growth. Choosing UCC means choosing a partner that understands your industry, speaks your customers’ language, and delivers measurable results.

AI + Human support that scales your online store
eCommere
Boost your online store with 24/7 AI-powered customer support combined with human expertise. We help eCommerce brands streamline operations, improve conversion rates, and deliver seamless shopping experiences worldwide. Download our example study to see how leading retailers achieve growth with UCC.
Smart customer support solutions for reliable logistics
Logistics
Ensure reliable, scalable, and customer-centric logistics support with our AI-driven solutions. From customer service and tech assistance to telesales, we optimize performance, reduce downtime, and build lasting client trust. Discover our industry insights, get the logistics case study today.
Customer care that builds lasting consumer loyalty
Consumer Goods
Engage customers with compliant, scalable, and empathetic service. From inbound and outbound support to AI-driven order management, UCC helps consumer goods brands strengthen loyalty and increase efficiency. See the results in our consumer business industry example.
Driving customer experience in the future of mobility
Automotive & E-Mobility
Drive the future of mobility with specialized customer experiences for EV and automotive brands. From charging station support to test-drive coordination, we deliver seamless, tech-enabled, human-powered solutions. Explore our automotive succes story and accelerate growth.
Powering customer satisfaction in a competitive market
Energy & Utilities
Transform customer interactions in a competitive sector. Our AI-enhanced, omnichannel support and market research services boost efficiency, customer satisfaction, and compliance. Read our energy & utilities use case to learn more.
Omnichannel outsourcing for leading food & beverage brands
Food & Beverages
Deliver premium customer experiences with our tailored omnichannel outsourcing support for FMCG leaders. From order processing to inquiry handling, we ensure efficiency and customer loyalty. Download our food & beverages practicle example for proven results.
Secure, compliant and customer-first financial support
Finance
Secure, compliant, and customer-focused: UCC provides PCI DSS-compliant, ISO-certified outsourcing solutions for financial institutions. We combine AI automation with human trust to safeguard data and elevate CX. Get the finance business care to see how we deliver results.
Global CX solutions for entertainment and live events
Entertainment
Engage global audiences with personalized, omnichannel support for entertainment and events. From streaming to live shows, we provide seamless communication across every channel. See our entertainment project profile for real-world success stories.
Precision and empathy in healthcare customer support
Healthcare
Ensure trust and accuracy with our specialized healthcare outsourcing solutions. From appointment scheduling to product info and technical support, we deliver precision, empathy, and compliance. Download our healthcare field study to explore our impact.
AI-driven insights and research outsourcing expertise
Market Research
Make smarter decisions with AI-driven market surveys, analytics, and mystery shopping. Our automation tools and expert teams deliver fast, reliable insights for global brands. Read our market research case report to see how data turns into growth.
Next-gen CX for telecoms automation + human touch
IT & Telecommunications
Stay ahead with AI chatbots, smart automation, and multilingual CX solutions for telecoms and IT brands. We support campaigns of any size to help companies scale and deliver outstanding customer experiences. Get the travel & hospitality application example to see success in action.
24/7 Multilingual support for unfogettable quest journeys
Travel & Hospitality
Delight travelers with 24/7 multilingual customer support, ticketing, and digital engagement. From lead generation to social media management, we create unforgettable guest journeys. Get the travel & hospitality application example to see success in action.
Accelerate Onboarding and Collaboration with Smart Knowledge Sharing

SuperchargeU is your central knowledge hub that streamlines onboarding, enhances collaboration, and ensures consistent support across the organization. Featuring intelligent search, real-time alerts, and seamless team editing, it empowers employees to access the right information instantly, stay aligned, and deliver better results faster.