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How Can a BPO Contact Center Produce More Than 80% Of Its Operation Costs?
BPO call centers use inbound sales opportunities to generate profit for their clients instead of cost. How? It turns out from our case study!
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How can we provide professional contact center services in cases where there are no calls for months during the off-season and we have to handle hundreds of contacts a day during peak hours?
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5 Signs That You Should Outsource Your Customer Service
Useful information for those who plan to outsource their customer service tasks. Read our in-depth publication!
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ContactCenterWire – All about BPO in United Call Centers’ magazine
United Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!
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Help to Support the Refugee Mission of Dorcas Ministries!
Since the outbreak of the war, the Dorcas Ministries’ headquarters has served as a refugee camp. For those who would like to join the fundraising for them, click on the article for more information!
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The Name That You Know – The Name That You Trust
What does the state-of-the-art, industry-standard technology environment give a BPO contact center business beyond everyday use?
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United Call Centers’ Brand New Websites Are Launched
Our websites have been renewed both in terms of design and content!
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Depths and Heights From the Perspective of United Call Centers on FM90 Campus Radio
A new interview series will be launched this Wednesday on FM90 Campus Radio. We will be there too!
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Debrecen BSC Roundtable Among This Year’s Nominees for the CEE BSC Summit & Awards
International recognition and new courses in German and French.
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“Valuable and Useful Knowledge for Successful Career Development”
This year’s semester of the DBSC Roundtable’s Business Service Basics series has concluded. Project Manager Eva Kissné Nyéki was asked to summarise this year’s accomplishments.
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