La Inteligencia Artificial (IA) también aportará avances en la atención al cliente
Largos tiempos de espera, complicados sistemas de menús, información insuficiente y falta de disponibilidad fuera del horario de […]
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverLargos tiempos de espera, complicados sistemas de menús, información insuficiente y falta de disponibilidad fuera del horario de […]
Read moreLange Wartezeiten, komplizierte Menüsysteme, unzureichende Informationen und ein nicht verfügbarer Service außerhalb der Geschäftszeiten – das sind die […]
Read moreLongs temps d’attente, systèmes de menus compliqués, informations insuffisantes et service indisponible en dehors des heures de bureau […]
Read moreSecondo i risultati dell’indagine condotta da United Call Centers (UCC), le esperienze negative più comuni nel campo del […]
Read moreAvailable Digital systems already offer less waiting time and constant accessLong waiting times, complicated menu systems, insufficient information, […]
Read moreKrisztián Molnár, IT specialist at UCC shares his thoughts about his 2nd place at the Professional Star Festival, professional challenges, and motivations.
Read moreÁkos Lőrincz talks about the accredited teacher training programs of the Debrecen BSC Roundtable and other current events.
Read moreIn the next few days, more than sixty countries around the world will celebrate Children’s Day in some form. In our compilation, we asked our staff to share with us some lovely stories about this great occasion.
Read moreSome say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreWhat are the possibilities for single mothers with young children in the business services sector? How does parenthood affect work and vice versa? Read our case study!
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