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Human and AI Collaboration in Practice: Key Takeaways from Executive Espresso Vol. 3
On June 2, business leaders, technology experts, and digital transformation professionals gathered at Continental Citygolf Club in Budapest for the third edition of Executive Espresso, hosted by UCC. This time, the focus was on a topic that is rapidly becoming a boardroom priority across industries: how to successfully integrate AI into complex business processes. While artificial intelligence adoption continues to accelerate globally, the event highlighted a crucial reality: the challenge is no longer whether organizations should use AI, but how they can transform isolated AI initiatives into scalable, secure, and business-driven solutions. From AI Experiments to Business Transformation Opening the […]
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UCC at the TOP 100 Economic Forum – Where Digitalization Meets Human Expertise
The TOP 100 Economic Forum, one of the region’s most significant business events, once again provided a meeting point for...
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Exploring the Role of AI in Modern Customer Service: Executive Espresso Vol.2
On October 16, 2025, the Continental Citygolf Club once again became the meeting point for leaders of innovation, technology, and...
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UCC at AI Summit 2025: Human. Technology. Better Together.
United Call Centers had the privilege of participating in AI Summit Budapest 2025, one of the most influential technology events...
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From Multilingual CX to Global EV Support – Zsolt Máté Juhász at icnc25
As electric mobility expands worldwide, the industry faces a crucial challenge: how to combine human-centered understanding with advanced technologies to...
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Full House at Executive Espresso: Where AI Meets Customer Experience Excellence
Full House at Executive Espresso: Where AI Meets Customer Experience Excellence Yesterday’s Executive Espresso event, hosted by United Call Centers...
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UCC Wins 2025 Excellence in Customer Service Award
UCC Wins 2025 Excellence in Customer Service Award United Call Centers (UCC) is proud to announce that it has won...
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