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UCC is the official AI partner of the European Universities Games, Europe's largest amateur sporting event. 5000 athletes, 400 universities, 40 countries.
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UCC's Revolutionary AI Solutions wins Stevie Award for Contact Center Innovation
Multilingual customer service, even supported by artificial intelligence solutions.
Our services
Customer support
24/7 - 365 innovative contact center solutions available without geographical and language barriers.
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Sales support in any sector and language, without borders, from cold calling to product delivery.
Learn moreRequest a quoteDigital AI solutions
Innovative ways to support contact center, from marketing to software development and recruitment.
Learn moreRequest a quoteChatGo
Empower your CX with our ChatGO service, providing AI-enhanced chat with easy & quick access.
Learn moreRequest a quoteWhy choose UCC?
At UCC, we stand tall among global leaders in contact center services, backed by a formidable legacy of 25 years in unparalleled customer service excellence. Operating in over 40 languages, we seamlessly handle diverse customer service tasks, offering a comprehensive range of solutions. Our innovative approach goes beyond conventional call center services, crafting experiences that redefine industry standards and deliver exceptional value to our clients.
Customized pricing
Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction and more.
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Flexible delivery model
Scalable business model with a unique approach that closely matches resources to requirements, with no idle time.
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From 1 to unlimited seats
Quick ramp up of head count and effective downsizing in case of decreasing demand.
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24x7 available
Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction, and more.
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Quick set up
Go-live within 1-2 weeks or less from signing the contract depending on your project's size and complexity.
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Every language available
Native-speaking support for every language with agents who have perfect local cultural knowledge and no accent.
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Level up your business with UCC's solutions!
Re-imagine Customer CX
Reimagine customer experience by using UCC's services. We focus on understanding your customers and utilizing feedback-driven continuous improvement.
Our valuesRequest a quoteYour Partner in all industries
Learn how we help some of the world's largest companies with our services. We have experience in many industries like electric vehicles, energy sector, oil & gas, entertainment, finance and more.
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Latest news
![Thank you for being a part of this experience! European Universities Games 2024](https://unitedcallcenters.eu/wp-content/uploads/2024/07/v1.jpg)
Thank you for being a part of this experience! European Universities Games 2024
The European Universities Games 2024 (EUG2024) have successfully concluded, marking a significant milestone in the realm of university […]
![Follow this year’s European Universities Games event live with UCC!](https://unitedcallcenters.eu/wp-content/uploads/2024/07/EUG_Live_ENG.jpg)
Follow this year’s European Universities Games event live with UCC!
24.07.2024 The Last Day We have reached the final day of the European University Games. In Miskolc, champions […]
![UCC IS THE OFFICIAL AI PARTNER of this year’s European Universities Games](https://unitedcallcenters.eu/wp-content/uploads/2024/07/ENG_1-1.jpg)
UCC IS THE OFFICIAL AI PARTNER of this year’s European Universities Games
We are delighted to share some exciting news with you. Aiden.tech is proud to announce that we are […]
Our Offices
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Vienna, Austria
Herrengasse 1-3, Le Palais, 1010
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Budapest, Hungary
Alkotás utca 53, House of Business MOM PARK, 1123
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London, England
20 Primrose Street Broadgate Tower, 12th Floor, EC2A 2EW
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Paris, France
124 Rue Réaumur, 75002
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Berlin, Germany
Potsdamer Platz 1, 10785
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