United Call Centers

Why choose UCC?

UCC is a pioneering international customer service center with more than 25 years of experience, offers comprehensive customer support, from inbound calls and tech support to email, chat, and telesales in up to 40 languages. Our innovative approach goes beyond traditional call centers, delivering sustainable, compliant, and exceptional customer experiences through multilingual, native-speaking professionals worldwide.

Customized pricing

Cost-effective financial models tailored to our clients' requirements, hourly fees, price per transaction and more.

Flexible delivery model

Scalable business model with a unique approach that closely matches resources to requirements, with no idle time.

From 1 to unlimited seats

Quick ramp up of head count and effective downsizing in case of decreasing demand.

24/7 available

Worldwide solutions covering all timezones ensuring business contunity for your services.

Quick set up

Go-live within 1-2 weeks or less from signing the contract depending on your project's size and complexity.

Every language available

Native-speaking support for every language with agents who have perfect local cultural knowledge and no accent.

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Multiple Award Winning AI-based Customer Care Solutions

Honored with the BIG Excellence in Customer Service Award, BIG Innovation Award, TITAN Business Award, and the Stevie Award for Sales and Customer Service are redefining the future of customer experience. By seamlessly integrating cutting-edge artificial intelligence with human expertise, UCC creates a powerful synergy that enhances responsiveness, personalization, and efficiency without losing the human touch.

Our solutions strike the perfect balance between technological innovation and empathetic service, ensuring that AI empowers rather than replaces. With an eye on the future, we’re not just adapting to change, we’re leading it, shaping a new era where smart automation and skilled professionals work hand in hand to deliver exceptional customer journeys.

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Talk to Our AI Voice Assistant

Discover Our Intelligent Voice Assistant! The Future of AI-Driven Customer Engagement We’ve developed a cutting-edge voice assistant designed specifically for business users. It instantly responds to your questions by leveraging the content on our website, giving you hands-free, real-time access to information about our services, technologies, and customer experience solutions. No registration. No downloads. Just click and start the conversation. Try it now and see how AI is transforming the way businesses connect with their customers.