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Human. Technology. Better Together.

Multilingual customer service, even supported by artificial intelligence solutions.

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Award-winning AI services

UCC's Revolutionary AI Solutions wins Stevie Award for Contact Center Innovation

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Digital AI solutions

Voice-based automation, advanced analytics, process automation for the highest CX.

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ESG Commitment

Elevating sustainability and diversity in business with UCC.

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Our services

Customer support

24/7 - 365 innovative contact center solutions available without geographical and language barriers.

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Sales

Sales support in any sector and language, without borders, from cold calling to product delivery.

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Digital AI solutions

Innovative ways to support contact center, from marketing to software development and recruitment.

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ChatGo

Empower your CX with our ChatGO service, providing AI-enhanced chat with easy & quick access.

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Why choose UCC?

At UCC, we stand tall among global leaders in contact center services, backed by a formidable legacy of 25 years in unparalleled customer service excellence. Operating in over 40 languages, we seamlessly handle diverse customer service tasks, offering a comprehensive range of solutions. Our innovative approach goes beyond conventional call center services, crafting experiences that redefine industry standards and deliver exceptional value to our clients.

Customized pricing

Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction and more.

Customized pricing

Flexible delivery model

Scalable business model with a unique approach that closely matches resources to requirements, with no idle time.

Flexible delivery model

From 1 to unlimited seats

Quick ramp up of head count and effective downsizing in case of decreasing demand.

From 1 to unlimited seats

24x7 available

Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction, and more.

24x7 available

Quick set up

Go-live within 1-2 weeks or less from signing the contract depending on your project's size and complexity.

Quick set up

Every language available

Native-speaking support for every language with agents who have perfect local cultural knowledge and no accent.

Every language available

Level up your business with UCC's solutions!

Re-imagine Customer CX

Reimagine customer experience by using UCC's services. We focus on understanding your customers and utilizing feedback-driven continuous improvement.

Our valuesRequest a quote

Your Partner in all industries

Learn how we help some of the world's largest companies with our services. We have experience in many industries like electric vehicles, energy sector, oil & gas, entertainment, finance and more.

IndustriesRequest a quote
Google PartnerISO 27001ISO 9001Global CompactPCI CompliantEU GDPR CompliantZendesk PartnerIBM Silver PartnerAAA

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