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Tag: united_call_centers

2022.03.22.2022.03.22.Latest News, Press Room

Depths and Heights From the Perspective of United Call Centers on FM90 Campus Radio

A new interview series will be launched this Wednesday on FM90 Campus Radio. We will be there too!

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2021.10.04.2022.01.27.Latest News, Press Room

Native Professionals from All Over the World

Article for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.

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2021.10.01.2022.01.27.Latest News, Press Room

United Call Centers Jukebox

From AC / DC to Zhu – A playlist in honor of International Music Day, compiled by our team

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2021.09.22.2022.01.27.Latest News, Press Room

“Holding International Conferences are Invaluable”

Following this years’s Five9 CX Summit, we had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9.

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2021.09.09.2022.01.27.Latest News, Press Room

New Webinar After the CX Summit – United Call Centers in the Five9 Executive Spotlight Series

We are invited to Five9 Executive Spotlight on 16 September. See our article for more information!

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2021.08.27.2022.01.27.Latest News, Press Room

Payments Over the Phone With Maximum Security and Speed

Agent Release, Paytia’s brand new product has arrived! The new platform offers the fastest speed on secure telephone card payments’ market, and is available now to United Call Centers’ partners.

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2021.08.25.2022.01.27.Latest News, Press Room

Where Reimagined Meets Realized – Five9 CX Summit 2021

On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!

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2021.08.04.2022.01.28.Latest News, Press Room

Hybrid Chatbots and EVs from A Coruña to Trondheim

How can a contact center help to reduce your ecological footprint? Our case study will look at the relationship between sustainability, technological development and customer service.

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2021.07.22.2022.01.27.Latest News, Press Room

5+1 Reasons Why Omni-channel Customer Service is Important

If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.

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2021.07.05.2022.01.27.Latest News, Press Room

Roundtable in Miskolc About the Lessons Learned During the Pandemic

Representatives of local companies and enterprises were received by the Miskolc city government in a roundtable discussion to review the economic situation in the region. We were there.

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