“Working Among Happy People Makes Things Easier”
How someone become a manager at a call center company who couldn’t even imagine working in the field of customer service ten years ago? Part 1 of in-depth interview with Evelin Gazdag.
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverHow someone become a manager at a call center company who couldn’t even imagine working in the field of customer service ten years ago? Part 1 of in-depth interview with Evelin Gazdag.
Read moreRichárd Kozma, Chief Executive Officer of UCC shared his thoughts about how we define a well-functioning customer service. Repost of the interview originally published by Circle of Trust Blog.
Read moreWe welcome our new colleagues with entry level positions, flexible shifts, and challenging tasks that develop your skills.
Read moreIn the past 20 years, we have conducted millions of successful calls, and designed the best, winning telesales formula for ourselves.
Read moreThe essence of the Multiskill model is to handle very low and very high contact volumes effectively.
Read moreCurrently, many people realise that there are more distractions at home than in the office.
Read moreUCC can help manage the change that comes with setting up a home-based Contact Centre with native-speaking agents.
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