Fact-Check: Linguistic and Cultural Barriers in BPO Contact Centers
Some say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverSome say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreWhat are the possibilities for single mothers with young children in the business services sector? How does parenthood affect work and vice versa? Read our case study!
Read moreLess than 10% of Hungarian companies qualify for the financially most stable rating.
Read moreIf you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.
Read moreMultilingual customer service solutions open the door to new customers, new markets. Here are five reasons why you should use them!
Read moreThe Business Ethics Award has played a prominent role in the recognition of ethically operating companies in Hungary since 2000.
Read moreUnited Call Centers has been chosen as one of the enterprises with the steadiest financial standing.
Read moreOn 23rd September 2020 UCC participated in the FMCG Business Days conference organized by Trade magazine in Tapolca, […]
Read moreWe celebrate World Clean Air Day on 7 September. Clean air protects our health, and it is important for protecting our environment too.
Read moreWe welcome our new colleagues with entry level positions, flexible shifts, and challenging tasks that develop your skills.
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