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Fact-Check: Linguistic and Cultural Barriers in BPO Contact Centers
Some say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
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Working as a Parent in the BPO Sector
What are the possibilities for single mothers with young children in the business services sector? How does parenthood affect work and vice versa? Read our case study!
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United Call Centers Has Been Awarded Again with AAA Certification by Dun & Bradstreet
Less than 10% of Hungarian companies qualify for the financially most stable rating.
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5+1 Reasons Why Omni-channel Customer Service is Important
If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.
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5 Reasons Why Multilingual Customer Support is Important
Multilingual customer service solutions open the door to new customers, new markets. Here are five reasons why you should use them!
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UCC wins the Ethics Award on the Business Ethics tender
The Business Ethics Award has played a prominent role in the recognition of ethically operating companies in Hungary since 2000.
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United Call Centers Received the Highest Bisnode Rating
United Call Centers has been chosen as one of the enterprises with the steadiest financial standing.
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Ucc Is on the Stage of FMCG
On 23rd September 2020 UCC participated in the FMCG Business Days conference organized by Trade magazine in Tapolca, Hotel Pelion. Our company was represented by Zsolt Szmolinka (CEO) and Balázs Kopcsó (Head of Business Development), who were able to take part in numerous professionally outstanding and motivating presentations. Attending the event was an important milestone in light of the fact that UCC, which has been in the bloodstream of the FMCG industry for years, has clearly made its mark in this sector thanks to a presentation by New Gen Sales. It has been several years of working with a number […]
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World Clean Air Day – 4 Steps for a Cleaner World
We celebrate World Clean Air Day on 7 September. Clean air protects our health, and it is important for protecting our environment too.
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4 Simple Steps for Companies to Support Youth
We welcome our new colleagues with entry level positions, flexible shifts, and challenging tasks that develop your skills.
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