Tag: customer_support
5 Simple Tips for Efficient Work in Home Office
As home office work becomes more widespread and accepted, more and more of us are realizing that at home there are at least as many potentially distracting factors as in the office, only at most other types.
Read more“This Sector Was Strong and Sustainable Even During the Pandemic”
Local report by Debrecen Television about the certification ceremony of DBSC Roundtable.
Read moreNative Professionals from All Over the World
Article for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.
Read more“Holding International Conferences are Invaluable”
Following this years’s Five9 CX Summit, we had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9.
Read moreNew Webinar After the CX Summit – United Call Centers in the Five9 Executive Spotlight Series
We are invited to Five9 Executive Spotlight on 16 September. See our article for more information!
Read morePayments Over the Phone With Maximum Security and Speed
Agent Release, Paytia’s brand new product has arrived! The new platform offers the fastest speed on secure telephone card payments’ market, and is available now to United Call Centers’ partners.
Read moreWhere Reimagined Meets Realized – Five9 CX Summit 2021
On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!
Read moreHybrid Chatbots and EVs from A Coruña to Trondheim
How can a contact center help to reduce your ecological footprint? Our case study will look at the relationship between sustainability, technological development and customer service.
Read more5+1 Reasons Why Omni-channel Customer Service is Important
If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.
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