customer_support Archívum - Page 3 of 4

“The Cornerstones of Success: Continuous Training and Development”

Richard Kozma, CEO of United Call Centers was interviewed in last February by EPALE in a Q&A series focusing on workplace learning.

5 Reasons Why Multilingual Customer Support is Important

Multilingual customer service solutions open the door to new customers, new markets. Here are five reasons why you should use them!

“I Like to Build from the Inside”

In the second part of our in-depth interview with Evelin Gazdag we are talking about topics such as day-to-day life and practical management of a contact center.

Project-Based Employment in Remote Work – Could This Be the Future?

Zsolt Máté Juhász and Zsolt Szmolinka shared their thoughts on teleworking, as well as harmonic cooperation of people, processes and technology in the article of HRPortal.hu.

“Working Among Happy People Makes Things Easier”

How someone become a manager at a call center company who couldn’t even imagine working in the field of customer service ten years ago? Part 1 of in-depth interview with Evelin Gazdag.

Customer Support Is the Real Face of the Company

Richárd Kozma, Chief Executive Officer of UCC shared his thoughts about how we define a well-functioning customer service. Repost of the interview originally published by Circle of Trust Blog.