Slovenian Customer Service Representative

United Call Centers is a global customer experience company delivering high-quality support solutions for international clients across multiple industries. We operate fully remotely, offering flexible opportunities for experienced professionals who thrive in dynamic, multicultural environments.

We are currently looking for an experienced Customer Service Representative to support multiple international projects in a shared environment. This is a contractor, part-time position with flexible scheduling during business hours.

You will be assisting customers across different industries, including consumer products, digital photo services, and e-mobility solutions.

Key Responsibilities

• Provide customer support via phone, email, and social media channels
• Handle a variety of customer inquiries, including product support, services, and general questions
• Perform inbound and outbound communication where required
• Deliver Level 1 technical support for selected services
• Work across multiple systems and platforms simultaneously
• Ensure high-quality customer experience and adherence to internal processes

What We’re Looking For

• Language skills:

• Slovenian: C2 level (mandatory)
• English: B2 level (minimum)
• Italian: a strong advantage

• Experience:

• Previous call center or customer service experience is required

• Skills & Competencies:

• Excellent communication skills (written and spoken)
• Strong multitasking ability and system navigation skills
• Fast learner with the ability to work independently
• Customer-oriented mindset with attention to detail
• Flexibility to work within business hours (Monday–Friday, 08:00–18:00 CET, including holidays if required)

Work Details

• Type: Contractor (freelance)
• Hours: Approximately 10 hours per week
• Location: Remote (candidates must be based in Southeast Europe: Bulgaria, North Macedonia, Serbia, Romania, Croatia, Slovenia, Bosnia and Herzegovina, Kosovo, or Montenegro)
• Training: 7–10 days (paid training provided)
• Start Date: ASAP

Why Join Us?

• Fully remote and flexible work environment
• Opportunity to gain experience across diverse international projects
• Supportive, global team culture
• Continuous learning and development opportunities

If you are an experienced customer service professional looking for a flexible, remote opportunity in an international environment, we would love to hear from you!