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Beyond Goulash and Plain – Impressions about Hungary
What comes to mind about Hungary beyond the trinity of goulash, plain and pálinka? Some predictable and some surprising responses from the United Call Centers’ team.
Read moreCategory: Press Room
REbot Note #01 – The Swallows, the Summer and the Unspoken Idiom
With our photo compilation, we thank those who were the first to embark on the REbot challenge.
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Debrecen BSC Roundtable in the Emerging Europe Awards 2021 Finals
Debrecen BSC Roundtable has reached another milestone, since the organisation was selected as a Top 3 finalist in the „Future-proof Education 2021” category of Emerging Europe Awards 2021.
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“Take Food, Not Trash!”
How can we avoid producing waste if we order food or eat at a restaurant? Sarolta Horvátth, founder of the Rakun Box Community shares her thoughts with us.
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Hybrid Chatbots and EVs from A Coruña to Trondheim
How can a contact center help to reduce your ecological footprint? Our case study will look at the relationship between sustainability, technological development and customer service.
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The Small Village and the Nobleman’s Linden Tree – Gréta – Sajósenye
Sometimes we can find hidden treasures near our home, especially if we don’t crave the beach or a bustling metropolis. This time, it’s Gréta from United Call Centers’ team who presents her place of residence.
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5+1 Reasons Why Omni-channel Customer Service is Important
If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.
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“Football Brings People Together”
In the last part of the mini-series, Gréta and Zsolt talk about what football means to them.
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“The Cornerstones of Success: Continuous Training and Development”
Richard Kozma, CEO of United Call Centers was interviewed in last February by EPALE in a Q&A series focusing on workplace learning.
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REbot – Interactive Sustainability Program by United Call Centers
Protect the environment while having fun with REbot! United Call Centers’ interactive gamification software is available to everyone from 1st of July!
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