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United Call Centers
  • Home
  • About Us
        • About us
        • Who We Are
        • Mission & Vision
        • AI Excellence
        • Solutions Overview
        • Awards & Recognitions
        • Standards, Processes
        • ESG
        • Codexes
        • United Call Centers blends AI innovation with human expertise to deliver multilingual, scalable, and secure customer experience solutions worldwide. With over 25 years of excellence, we combine automation and empathy, uphold international standards, and embed ESG values into everyday practice.
  • Services
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        • United Call Centers blends AI innovation with human expertise to deliver multilingual, scalable, and secure customer experience solutions worldwide. With over 25 years of excellence, we combine automation and empathy, uphold international standards, and embed ESG values into everyday practice.
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Category: Press Room

From Mežaparks to the Mummy and the Song Festival – Late, Riga

In our #AtHomeEverywhere series, this time we’ll travel to the shores of the Baltic Sea, Latvia.

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Native Professionals from All Over the World

Article for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.

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United Call Centers Jukebox

From AC / DC to Zhu – A playlist in honor of International Music Day, compiled by our team

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“Holding International Conferences are Invaluable”

Following this years’s Five9 CX Summit, we had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9.

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Debrecen BSC Roundtable – Business Service Basics

Lectures at the University of Debrecen every Wednesday this autumn! United Call Centers staff are also involved.

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The Next Chapter of the REbot Challenge Has Started!

With REbot you can turn environmental awareness into a daily routine with tasks that can be completed in seconds. Join us now!

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New Webinar After the CX Summit – United Call Centers in the Five9 Executive Spotlight Series

We are invited to Five9 Executive Spotlight on 16 September. See our article for more information!

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Payments Over the Phone With Maximum Security and Speed

Agent Release, Paytia’s brand new product has arrived! The new platform offers the fastest speed on secure telephone card payments’ market, and is available now to United Call Centers’ partners.

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Where Reimagined Meets Realized – Five9 CX Summit 2021

On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!

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Beyond Goulash and Plain – Impressions about Hungary

What comes to mind about Hungary beyond the trinity of goulash, plain and pálinka? Some predictable and some surprising responses from the United Call Centers’ team.

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