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“The Cornerstones of Success: Continuous Training and Development”
Richard Kozma, CEO of United Call Centers was interviewed in last February by EPALE in a Q&A series focusing on workplace learning.
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Customer Support Is the Real Face of the Company
Richárd Kozma, Chief Executive Officer of UCC shared his thoughts about how we define a well-functioning customer service. Repost of the interview originally published by Circle of Trust Blog.
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