Fact-Check: Linguistic and Cultural Barriers in BPO Contact Centers
Some say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreSome say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreUseful information for those who plan to outsource their customer service tasks. Read our in-depth publication!
Read moreUnited Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!
Read moreArticle for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.
Read moreZsolt Máté Juhász and Zsolt Szmolinka shared their thoughts on teleworking, as well as harmonic cooperation of people, processes and technology in the article of HRPortal.hu.
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