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Fact-Check: Linguistic and Cultural Barriers in BPO Contact Centers
Some say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
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5 Signs That You Should Outsource Your Customer Service
Useful information for those who plan to outsource their customer service tasks. Read our in-depth publication!
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ContactCenterWire – All about BPO in United Call Centers’ magazine
United Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!
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Native Professionals from All Over the World
Article for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.
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Project-Based Employment in Remote Work – Could This Be the Future?
Zsolt Máté Juhász and Zsolt Szmolinka shared their thoughts on teleworking, as well as harmonic cooperation of people, processes and technology in the article of HRPortal.hu.
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