Where Reimagined Meets Realized – Five9 CX Summit 2021
On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverOn 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels. We’ll be there!
Read moreDebrecen BSC Roundtable has reached another milestone, since the organisation was selected as a Top 3 finalist in the „Future-proof Education 2021” category of Emerging Europe Awards 2021.
Read moreHow can a contact center help to reduce your ecological footprint? Our case study will look at the relationship between sustainability, technological development and customer service.
Read moreIf you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers.
Read moreRichard Kozma, CEO of United Call Centers was interviewed in last February by EPALE in a Q&A series focusing on workplace learning.
Read moreProtect the environment while having fun with REbot! United Call Centers’ interactive gamification software is available to everyone from 1st of July!
Read more“Life after school – How to build a career?” – Here is the next episode of the Debrecen BSC Roundtable Virtual Coffee Talk series.
Read moreIn the second part of our in-depth interview with Evelin Gazdag we are talking about topics such as day-to-day life and practical management of a contact center.
Read moreZsolt Máté Juhász and Zsolt Szmolinka shared their thoughts on teleworking, as well as harmonic cooperation of people, processes and technology in the article of HRPortal.hu.
Read moreHow someone become a manager at a call center company who couldn’t even imagine working in the field of customer service ten years ago? Part 1 of in-depth interview with Evelin Gazdag.
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