ContactCenterWire – All about BPO in United Call Centers’ magazine
United Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverUnited Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!
Read moreOur websites have been renewed both in terms of design and content!
Read moreThis year’s semester of the DBSC Roundtable’s Business Service Basics series has concluded. Project Manager Eva Kissné Nyéki was asked to summarise this year’s accomplishments.
Read moreClarified BPO terms for everyone.
Read moreOn the last Wednesday of October students of the University of Debrecen can gain insight into the world of virtual work.
Read moreAs home office work becomes more widespread and accepted, more and more of us are realizing that at home there are at least as many potentially distracting factors as in the office, only at most other types.
Read moreLocal report by Debrecen Television about the certification ceremony of DBSC Roundtable.
Read moreArticle for those who want to know in three minutes what are the cornerstones of an international contact center’s everyday work.
Read moreFollowing this years’s Five9 CX Summit, we had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9.
Read moreLectures at the University of Debrecen every Wednesday this autumn! United Call Centers staff are also involved.
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