Sustainability at UCC: Turning Innovation into Measurable Impact

Sustainability is no longer just a corporate responsibility, it is a business imperative. At UCC, sustainability is embedded into the way we operate, innovate, and create value for our clients, employees, and communities worldwide. From our people-first culture and remote-first operating model to AI-driven environmental initiatives and digital transformation projects, we continuously seek opportunities to reduce our environmental footprint while delivering exceptional business outcomes. Through our innovative Swapcom platform, we are helping organizations embrace the circular economy, improve product traceability, and prepare for the future of ESG compliance. We are proud to announce that UCC is currently applying for the […]

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From Meeting Preparation to Execution: An FMCG Sales Workflow Accelerated by 95%

Project Spark Stories #1 One of the key takeaways from Executive Espresso Vol. 3 was that AI is no longer the challenge. Operational integration is. Today, most companies already use AI to generate content, summarize meetings, translate documents, or create presentations. Yet despite these advances, many organizations continue to struggle with the same challenge they faced before AI entered the workplace: efficiently executing day-to-day business processes. The reason is simple. While AI has become exceptionally good at producing outputs, the operational work surrounding those outputs often remains manual. Employees still spend a significant portion of their day collecting information, coordinating […]

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Human and AI Collaboration in Practice: Key Takeaways from Executive Espresso Vol. 3

On June 2, business leaders, technology experts, and digital transformation professionals gathered at Continental Citygolf Club in Budapest for the third edition of Executive Espresso, hosted by UCC. This time, the focus was on a topic that is rapidly becoming a boardroom priority across industries: how to successfully integrate AI into complex business processes. While artificial intelligence adoption continues to accelerate globally, the event highlighted a crucial reality: the challenge is no longer whether organizations should use AI, but how they can transform isolated AI initiatives into scalable, secure, and business-driven solutions. From AI Experiments to Business Transformation Opening the […]

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Slovenian Customer Service Representative

United Call Centers is a global customer experience company delivering high-quality support solutions for international clients across multiple industries. We operate fully remotely, offering flexible opportunities for experienced professionals who thrive in dynamic, multicultural environments. We are currently looking for an experienced Customer Service Representative to support multiple international projects in a shared environment. This is a contractor, part-time position with flexible scheduling during business hours. You will be assisting customers across different industries, including consumer products, digital photo services, and e-mobility solutions. Key Responsibilities Provide customer support via phone, email, and social media channels Handle a variety of customer […]

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We’re Hiring: Finnish-speaking Customer Service Representatives

Are you a skilled communicator with a knack for solving problems? United Call Centers is seeking Freelance Customer Service Representatives for a cutting-edge healthcare support project. Join us in delivering exceptional service to customers across Europe. What You’ll Do: Act as the first point of contact for customers, providing product and technical support. Help patients and healthcare professionals navigate advanced healthcare tools. Manage product orders and ensure data accuracy in CRM systems. Demonstrate empathy and professionalism in every interaction. What We’re Looking For: Full professional proficiency in Finnish (C2 or above), and fluent English skills Previous experience in customer service, healthcare, or […]

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We’re Hiring: German-speaking Customer Service Representatives

Are you a skilled communicator with a knack for solving problems? United Call Centers is seeking Freelance Customer Service Representatives for a cutting-edge healthcare support project. Join us in delivering exceptional service to customers across Europe. What You’ll Do: Act as the first point of contact for customers, providing product and technical support. Help patients and healthcare professionals navigate advanced healthcare tools. Manage product orders and ensure data accuracy in CRM systems. Demonstrate empathy and professionalism in every interaction. What We’re Looking For: Full professional proficiency in German (C2 or above), and fluent English skills Previous experience in customer service, healthcare, or […]

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We’re Hiring: German-speaking Telesales Representatives

Are you ready to take your career to the next level? Look no further than United Call Centers, a leader in contact center services and sales. With over two decades of excellence since our establishment in 1999, we’ve built a reputation for delivering exceptional multilingual support across more than 40 countries, covering an impressive array of 50 languages and dialects. At United Call Centers, we’re not just about making calls; we’re about forging meaningful connections and delivering outstanding customer experiences. That’s why we’re on the lookout for talented individuals proficient in German to join our team as Telesales Specialists. As part […]

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We’re Hiring: Czech-Speaking Technical Support Specialist

Join a global fintech support project – from anywhere! United Call Centers is a global BPO partner delivering multilingual customer support and technical services for international clients. We are now expanding and looking for Czech-speaking Technical Support Specialists to support one of our international clients in the payments and technology sector. If you enjoy solving technical issues, helping business users, and working in a fully remote international environment — this could be the perfect role for you. Your Role As a Technical Support Specialist, you will assist business clients (B2B) with technical and operational issues related to payment devices and […]

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Croatian lead generation specialist (Part-time, short-term project)

Are you ready to elevate your career and join a company recognized globally for excellence in customer experience? At United Call Centers, we’ve been shaping the future of contact center services since 1999. With over two decades of experience, we deliver top‑quality multilingual support in 50+ languages across 40+ countries. We are now seeking a motivated Croatian Lead Generation Specialist for a part-time, short‑term recurring project supporting our partner — a global leader in advanced door‑opening solutions. About the Project This role is ideal for someone seeking flexible, project‑based work. You will support two upcoming lead generation campaigns: Campaign 1: […]

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UCC at the TOP 100 Economic Forum – Where Digitalization Meets Human Expertise

The TOP 100 Economic Forum, one of the region’s most significant business events, once again provided a meeting point for leading companies, executives, and experts. The ceremony and awards gala, held on 27 November 2025 in the VIP Hall of the DVTK Stadium, highlighted economic performance, corporate innovation, and the future directions of business development. For more than 25 years, UCC has been committed to creating customer-service and AI-powered solutions that, following the example of Hungarian-rooted but globally operating companies, turn local success into global value. This is why we consider it essential to be present at professional events that […]

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