Fact-Check: Linguistic and Cultural Barriers in BPO Contact Centers
Some say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverKeep abreast of the latest developments from UCC's tech arm, aiden.tech, delivering cutting-edge customer service solutions powered by AI. Stay ahead of the curve with our innovative technology-driven approach to customer engagement!
DiscoverSome say, one of the main disadvantages of BPO contact centers is that cultural and linguistic problems may arise. Is this true? Let’s see!
Read moreIn our #AtHomeEverywhere series, this time we’ll travel to the shores of the Baltic Sea, Latvia.
Read moreIn our virtual world traveller series this time we visit Cape Town, Republic of South Africa – our guide will be Joanne, on behalf of the local team of United Call Centers.
Read moreAnja, our colleague at United Call Centers, can call three European cities her home. She loves all of these places and now she presents them in her own words.
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