Pioneering the Future: United Call Centers Wins BIG Innovation Award

Acknowledged for groundbreaking advancements in customer service solutions, United Call Centers showcases its leadership in shaping the future through bold innovation.

United Call Centers is thrilled to announce its recognition as a winner in the prestigious 2025 BIG Innovation Awards, presented by the Business Intelligence Group. This honor highlights the company’s transformative contributions to the customer experience industry, reinforcing its position as a trailblazer in innovative service delivery.

“Innovation is at the heart of everything we do at United Call Centers,” said Zsolt Máté Juhász, CEO of United Call Centers. “This recognition is a testament to the hard work and ingenuity of our team, who consistently strive to develop solutions that meet the evolving needs of our clients and the industry.”

“Humanity relies on innovation to improve our lives and the planet,” said Russ Fordyce, CEO of the Business Intelligence Group. “We’re thrilled to spotlight United Call Centers as a shining example of innovation making a profound impact globally.”

The 2025 BIG Innovation Awards celebrate organizations and individuals pushing boundaries and advancing their industries. Winners are evaluated by a panel of seasoned business leaders and executives who consider creativity, measurable results, and overall impact in their selections.

United Call Centers continues to innovate with its hybrid generative AI chat solutions, combining AI-driven automation with human expertise to deliver exceptional customer experiences. This groundbreaking approach enables seamless, personalized interactions while ensuring efficiency and scalability, redefining customer care in a rapidly evolving industry. We are honored to receive the 2025 BIG Innovation Award, joining prestigious companies such as Cisco, IBM, and Intel Ignite in this recognition. This accolade reaffirms our commitment to continuous innovation and reinforces our role in shaping the future of customer service. Through bold ideas and cutting-edge technologies, United Call Centers remains dedicated to delivering transformative solutions that elevate client success and enhance customer satisfaction globally.