Career

International Travel Agent

International Travel Agent - UCC

At United Call Centers, we provide quality services to our clients and we are looking for the best candidate to join our new organization as an International Travel Agent.
Our partner is the world’s leader in workforce lodging logistics, with the industry’s largest hotel database. The company provides full-service lodging services for railroads, other industries, and airlines (not an airline company).

If you speak English plus Spanish or French or Russian and you want to work in a young, lively team, do not hesitate to apply.

Required Language Level:

  • English and Spanish – Full professional proficiency / communication
  • English and Russian – Full professional proficiency / communication
  • English and French – Full professional proficiency / communication

Main Tasks:

  • Client and ground staff support, high-level customer service by phone, handling incoming and outgoing calls, working directly with client employees
  • Professional client care service in the travel industry
  • administrative tasks related to travel management, performing day-to-day back office tasks (copying, filing, and compiling research)
  • Obtain and evaluate all relevant data to handle complaints and inquiries according to specific quality indicators
  • Error identification and handling

Requirements:

  • Excellent oral and written communication skills
  • Good sales and negotiation skills
  • Proficiency in Microsoft Office Suite and Online applications
  • Great analytical and problem solving skills
  • Strong command of English and German or Russian languages
  • Customer service experience is must
  • Travel experience / Hotel / airline is an advantage

What we offer:

  • Competitive salary and benefit package
  • Full-time employment Monday – Sunday (5 days a week with 2 rest days)
  • Supportive corporate culture and leadership
  • Professional development programs, training, and educational support
  • Employee and family friendly-workplace
  • International career potential
  • Leadership opportunities
  • Fringe benefit
  • Workplace flexibility

Job location:

  • Budapest
  • Miskolc
  • Debrecen

If you are interested in this role please apply with your English CV and an indication of the expected salary: karrier.mc@unitedcallcenters.hu