Freshchat

Freshchat

Grow customer love with smarter conversations

Today’s relationships are digital, and always on.
Power your business with intuitive and intelligent conversations.

Trusted by 50,000+ businesses

Intelligent conversations, anywhere

Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsApp, SMS and more!)Simplify customer experience with no-code, easy-to-build chatbotsBring insights to action with native-AI to power next-generation messaging

Simplified and contextual agent experiences

Give agents real-time context to perform faster and with easeRespond to conversations from a single screen, wherever your customers message youGive your agents complete customer context to boost CSAT with every conversation

Modern, cost-effective support

Fuel growth, while reducing your costs to serveEnable high rates of zero contact resolution and scale effortlesslyDrive value faster with pre-built templates for chatbots and journeys