Czech and Slovak Speaking Call Center Agent
Join our global leader in multilingual call center services - United Call Centers! We're seeking talented Czech and Slovak speakers to be part of our International Team, delivering top-notch consumer engagement services for a major FMCG partner.
This remote position offers stability, long-term growth, and an attractive remuneration package.
- Handle inbound tasks: complaints, orders, troubleshooting, and information provision
- Conduct outbound activities: resolve cases and conduct consumer surveys
- Perform back office tasks: reporting, social media content, escalation handling and data entry
- Excellent Czech and Slovak language skills (at least C2 level)
- Conversational English language knowledge
- 1+ year of call center experience
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities with attention to detail
- Proficient in Microsoft Office Suite and online applications
- Social media and community management expertise is a plus
- Ability to work independently and collaboratively in a team
- Willingness to complete required trainings and work 6-8-hour shifts
- Payment from 8 EUR/hour paid monthly via an online payment platform
- Freelance, remote work with a flexible schedule
- Welcoming and supportive work environment
- Great opportunities for professional development
Please note: This is a contract-based opportunity lasting 3+ years.
Work Environment Requirements:
- Quiet home workspace
- USB headset for optimal call management
- Laptop or personal desktop computer
- Browser: Google Chrome or Mozilla Firefox (latest three versions)
- Broadband internet connection
Please submit your resume in English to apply.