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Are you a customer service professional looking for a flexible, remote work opportunity? United Call Centers, a global leader in customer service outsourcing, is seeking dedicated individuals to join our team. With a strong reputation for excellence and innovation, we empower businesses by providing top-tier support solutions across industries. If you’re passionate about helping customers and have experience in a similar role, this might be the perfect fit for you!
About the Role:
As a Customer Service Representative, you will handle incoming inquiries from customers via phone, chat, and email. Your responsibilities will include:
- Addressing questions related to orders.
- Assisting customers with managing their user profiles.
- Resolving technical issues with new generation tobacco products and devices.
Key Details:
- Work Environment: 100% remote, conducted from your home office.
- Hours worked: Approximately 25-30 hours per week.
- Schedule: Flexible hours between 9:00 and 19:00 CET, Monday to Saturday.
- Compensation: €5-€6 gross per hour. (Please note: As a self-employed contractor, you will be responsible for your income tax and social security contributions.)
- Contract Type: Freelance, self-employed basis.
Requirements:
- Proven experience in customer service or a related field.
- Excellent English language knowledge (both oral and written).
- Ability to provide proof of registered taxpayer status in your country of residence or the capacity to issue invoices.
- Reliable internet connection and a quiet home office environment.
- Excellent communication skills and a customer-focused mindset.
Why Join Us?
- Work from the comfort of your home.
- Flexible working hours that fit your schedule.
- Gain experience in a dynamic, international customer service environment.
If this sounds like an opportunity you’re excited about, we’d love to hear from you! Please share your CV and a brief overview of your customer service experience with us, by using the application form. Let’s discuss how you can become an integral part of our team – we look forward to hearing from you!
